The awards, which champion best practices within the finance industry and are judged by a panel of industry experts, were hosted at the Waldorf Hilton in London earlier this week.
At GWM we understand It is impossible for clients to build a genuine and meaningful relationship with any firm where there is a culture of product pushing and high adviser turnover. That's why across the entire organisation, from back office support to management, we promote the longer term ‘career’ agenda and only recruit those who share the same passion for excellence and have the highest possible standards for advice and service.
Over several years we have devised a training and development framework which in tandem with a considered recruitment strategy, has facilitated sustained growth across the globe. The robustness of this framework is evident in GWM Investment Management who, since inception have exceeded growth targets and achieved a 0% closure (or complaints) rate.
After winning the award, GWM Investment Management’s Managing Director Chris Payne said:
“Our two main assets are clients, and the highly skilled colleagues who serve them. Investment in people, as reflected by our company's IIP gold standard, and reaffirmed by this award, will always be a core principle and priority for our business.It’s our belief that long term professional and technical development breeds a culture of trust, loyalty, integrity, and a motivation to achieve the highest possible standards."
Group Managing Director Gavin Pluck commented:
“GWM have complete independence through private ownership and with no interference from shareholders or other institutions we are able to operate purely in the interests of clients and have tailored our proposition accordingly.Moving forward, we will continue to improve our holistic client offer through our commitment to excellent client advice and the continuous development of our people"
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